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Getting paid

ContractorsUpdated 23 Sept 2026

The owner pays in full when they book, so the money for a job is already secured before you start.

The sequence

  • 1.The owner books and pays. The job is locked into your calendar.
  • 2.You do the work and mark it complete in your dashboard.
  • 3.The owner confirms the job — that releases your payment immediately.
  • 4.If the owner does not respond either way, the payment releases automatically once the review window closes.
  • 5.We transfer the money to you and mark the payout as sent.

Where you can see this

Every job shows its payment state on your Jobs page:

  • Awaiting owner confirmation — with the date it releases automatically
  • Released for payout — the owner confirmed, or the window closed
  • On hold — the owner has reported a problem

Your Earnings page shows the totals.

If a job is on hold

The owner has raised an issue. You will have been emailed with exactly what they said. Add photos of the finished work to the job — they are the strongest evidence you have. See How disputes work.

Photos are worth the minute they take

Photographing finished work protects you. If a payment is ever questioned, the photos on the job are what settle it.

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